How confident are you in your Customer Experience skills and knowledge ?

You can gauge your competency by answering these questions and we’ll send you a personalised report.

The CCXP program recognizes professionals who understand customer experience. To become certified, you need to pass the CCXP exam based on the CXPA CX Framework. The framework covers specific core competencies, which are necessary knowledge for all CCXP candidates. Each competency relates to job tasks and the knowledge and skills you should have. You can assess your readiness for the exam by rating your work experience and knowledge using the self-assessment tool.

• You will need 15 minutes for this assessment
• It’s completely free
• Receive your results instantly